Frequently Asked Questions
Everything you need to know about shopping for your little ones.
How long does shipping take for my order?
Standard shipping typically takes 7-12 business days, while express shipping arrives within 3-5 business days. Please note that processing time at our warehouse takes an additional 1-3 days.
What is your return policy?
We offer a 30-day return policy from the date of delivery. Items must be unwashed, unworn, and in their original packaging with tags attached to be eligible for a refund.
How do I determine the right size for my baby?
We provide a detailed size chart on every product page. Since baby sizes vary by brand, we recommend measuring your child's height and weight and comparing it to our specific guide for the best fit.
Are your clothes safe for newborn skin?
Yes, we prioritize safety and comfort. Many of our products are made from high-quality cotton and non-toxic dyes, and we offer a specific line of OEKO-TEX certified organic clothing for sensitive skin.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking number. You can also track your package directly through the 'My Orders' section on our website or mobile app.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay in supported regions.